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Sunset Marina Resort and Yacht Club
Property ID: 3155
Address: Boulevard Kukulcán Kilómetro 5.8 Zona Hotelera Cancún Quintana Roo 77500 Mexico
Phone: 52 998/891-4500
TripAdvisor Rating
Sunset Marina Resort and Yacht Club is a jewel in a central location on the lagoon side of the Cancún Hotel Zone. This private, quiet, family-friendly resort is perfect for visitors who want to avoid the hustle and bustle. The lobby bar has live music and it's a great place to kick back and chill with a few drinks after a hot day in the sun, or an active day of sightseeing at Mexico's ancient sights, or scuba diving in the sparkling waters. This resort operates an optional all-inclusive.
Applicable Fees
Mandatory fees.
Mandatory Environment Tax is 76 local currency . Only Credit Cards accepted. Mandatory Enviroment Tax per reservation, per night in STUDIO units
Mandatory Usage Fee is 10.00 U.S. dollars, . Only Credit Cards accepted. Foreigners must complete form & payment at https://visitax.gob.mx prior to departure.
Mandatory Environment Tax is 152 local currency . Only Credit Cards accepted. Mandatory Enviroment Tax per reservation, per night in 1BEDROOM and 2 BEDROOM units.
Resort amenities fee is 5.00 U.S. dollars, . Only Credit Cards accepted. Mandatory Resort Fee is per person, per night.
Resort Information
Resort amenities.
ATM/banking (Onsite)
Bar/lounge (Onsite)
Billiards or pool table (No)
Business center (No)
Car Rental (Onsite)
Concierge desk/services (Yes)
Currency exchange (1 Miles)
Dry cleaning/laundry service
Fitness Center (2 Miles)
Gift shops or newsstand (Yes)
Grocery Shopping Service (No)
Hot tub (Onsite)
Internet access in public areas (fees may apply) (Wireless Internet Access)
Languages spoken onsite (Spanish, English)
Laundry facilities (Onsite)
Marina (Onsite)
Medical facility (Nearby)
Movie Rental (No)
Multilingual staff (Yes)
Nightclub (2 Miles)
Onsite - Swimming pool - children's (Yes)
Onsite - Swimming pool - indoor (Unheated)
Onsite - Swimming pool - outdoor (Yes)
Onsite - Swimming pool - total number of pools (2)
Onsite - Wave pool (No)
Poolside bar (Yes)
Post Office (4 Miles)
Safe-deposit box (In-Room)
Salon (Onsite)
Spa (Onsite)
Sport Courts / Grounds (2 Miles)
Swimming pool (Onsite)
Television in lobby (Yes)
Restaurants and Dining
Proximity: Onsite
Snack Bar: Yes
(Swimming) beach (Nearby)
Amusement Parks (12 Miles)
Archery (Nearby)
Beach (Nearby)
Beach facilities (Nearby)
Bicycling (Onsite)
Boating (Onsite)
Casino / Gambling (6 Miles)
Child care (Onsite)
Children Activities (Onsite)
Cinema/Movie Theater (4 Miles)
Cultural Sites (6 Miles)
Driving distances to attractions ()
Entertainment / Nightlife (2 Miles)
Fishing (12 Miles)
Golf (2 Miles)
Golf - driving range ()
Historical Areas (7 Miles)
Horseback Riding (12 Miles)
Jet skiing (Onsite)
Lake (Onsite)
Local Tourism Web address ()
Natural Sites (Nearby)
Ping Pong (Onsite)
Playground (Onsite)
Racquetball
Running track/path (1 Miles)
Scuba Diving (Onsite)
Shopping (2 Miles)
Snorkeling (2 Miles)
Tennis (Nearby)
Theme Park (71 Miles)
Volleyball (Onsite)
Water park (12 Miles)
Water Skiing (Onsite)
Windsurfing (Onsite)
Wineries (1 Miles)
Even the studios are far from ordinary. Instead of a boxlike room, you get 3 levels of living space with marble floors, a stone shower, and half-story windows that look out on the third floor balcony. While you're there, you'll never tire of the spectacular sunsets. One-bedroom suites sleep 6, 2-bedroom suites sleep 8. Rooms are clean and well cared for.
Airport Location
Cancun - CUN (19 Miles)
Airport Shuttle Service Available: Yes
The resort is located on the Hotel Zone 19 miles away from the Cancun Int'l Airport. Contact us for our preferred guest rates for airport transportation and excursions: USA/CAN: 800-926-5140; MEX: 01800-681-6958; LOCAL (52)(998)2516013 EXT 6184 or by e-mail: [email protected]
Check-In Information
Check In: 15:00
Check Out: 11:00
Weeks Check In Days: Saturday, Tuesday, Friday, Monday, Sunday
Express Check In / Check Out Available: No
Front Desk Information
Front Desk Available: Yes
Front Desk Hours: 7:00am - 11:30pm
Front Desk Available 24 Hours
Policy Restrictions
Minimum age check in is 25.
1 in 3 rule applies.
No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
Other Information
If you need further information please contact Pilar Castañeda: from US/CAD 1(800) 926-5140, from MEX 01 (800) 681-6958, or by e-mail: [email protected]. Wifi access is US $30 per device, per week. Service is only available in the hotel lobby.
Mandatory resort fee includes Wi-Fi, exclusive check-in/check-out, access to Sunset Royal & Marina, a welcome fruit bowl, entertainment areas, and members-only parties. Reservations confirmed less than 7 days before the check-in date MUST be notified to the resort.
To view the All-Inclusive fees you will be responsible for paying to the resort upon check in or prior to check in please review your confirmation letter. All-Inclusive fees are calculated based on the travelers information provided at time of confirmation.
Occupancy limits are strictly enforced: Violations could result in forfeiture of the unit and/or other penalties.
Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
RCI has no affiliation with Aquaworld, and makes no representations regarding the safety of any service or off-site amenity offered by Aquaworld.
There is a 5% state lodging tax.
RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.
Guests can confirm this resort once in 3 anniversary years and to any resorts in the resort group, including 2465, C095, 3155, DD06, 7466, and DM66. Only 2 maximum units or consecutive weeks are allowed. The all-inclusive programs cannot be combined, so if you confirm a unit under this ID, you cannot confirm an additional unit at IDs 5705, 4363, A475, 5237, or A899 during the same travel period. Mandatory all-inclusive IDs do not have rules.
Sunset owners can't confirm into Sunset through RCI. Multi-owners can confirm Sunset with 1X1 of the other property and the rule applies to non-owners. Maximum occupancy is strictly enforced. Reservations are not honored if you exceed maximum occupancy, including children & infants. Studio units sleep up to 4 people, 1-bedroom units sleep up to 6, and 2-bedroom units sleep up to 8.
All Inclusive Information
Optional All-Inclusive means that you are not required to participate in all-inclusive. You will pay a base price when you book with Armed Forces Vacation Club and will have the option to participate in all-inclusive once you arrive at the resort.
OPTIONAL ALL INCLUSIVE PROGRAM A minimum 4 night stay is required. Minimum Occupancy Required: 2 Adults paying AI in Studio Units and 4 Adults paying AI in 1 and 2 Bedroom Units. Child fee applies for children between 6-12 years old. Minors under 25 years old must be accompanied by parent(s) in same room. Fees are subject to change without previous notice. The program includes all meals, snacks, premium alcoholic drinks, entertainment, shows, non-motorized water sports and more.
Date Range | Fee |
---|---|
Aug 12, 2024 - Nov 09, 2024 | 150.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Aug 12, 2024 - Nov 09, 2024 | 89.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Aug 12, 2024 - Nov 09, 2024 | 150.00 US Dollars (per Adult, per Day in a 2 Bedroom) |
Aug 12, 2024 - Nov 09, 2024 | 89.00 US Dollars (per Child, per Day in a 2 Bedroom) |
Aug 12, 2024 - Nov 09, 2024 | 150.00 US Dollars (per Adult, per Day in a Studio) |
Aug 12, 2024 - Nov 09, 2024 | 89.00 US Dollars (per Child, per Day in a Studio) |
Nov 10, 2024 - Nov 24, 2024 | 163.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Nov 10, 2024 - Nov 24, 2024 | 93.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Nov 10, 2024 - Nov 24, 2024 | 163.00 US Dollars (per Adult, per Day in a 2 Bedroom) |
Nov 10, 2024 - Nov 24, 2024 | 93.00 US Dollars (per Child, per Day in a 2 Bedroom) |
Nov 10, 2024 - Nov 24, 2024 | 163.00 US Dollars (per Adult, per Day in a Studio) |
Nov 10, 2024 - Nov 24, 2024 | 93.00 US Dollars (per Child, per Day in a Studio) |
Nov 25, 2024 - Dec 19, 2024 | 150.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Nov 25, 2024 - Dec 19, 2024 | 89.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Nov 25, 2024 - Dec 19, 2024 | 150.00 US Dollars (per Adult, per Day in a 2 Bedroom) |
Nov 25, 2024 - Dec 19, 2024 | 89.00 US Dollars (per Child, per Day in a 2 Bedroom) |
Nov 25, 2024 - Dec 19, 2024 | 150.00 US Dollars (per Adult, per Day in a Studio) |
Nov 25, 2024 - Dec 19, 2024 | 89.00 US Dollars (per Child, per Day in a Studio) |
Dec 20, 2024 - Jan 02, 2025 | 172.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Dec 20, 2024 - Jan 02, 2025 | 97.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Dec 20, 2024 - Jan 02, 2025 | 172.00 US Dollars (per Adult, per Day in a 2 Bedroom) |
Dec 20, 2024 - Jan 02, 2025 | 97.00 US Dollars (per Child, per Day in a 2 Bedroom) |
Dec 20, 2024 - Jan 02, 2025 | 172.00 US Dollars (per Adult, per Day in a Studio) |
Dec 20, 2024 - Jan 02, 2025 | 97.00 US Dollars (per Child, per Day in a Studio) |
Jan 03, 2025 - Apr 11, 2025 | 163.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Jan 03, 2025 - Apr 11, 2025 | 93.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Jan 03, 2025 - Apr 11, 2025 | 163.00 US Dollars (per Adult, per Day in a 2 Bedroom) |
Jan 03, 2025 - Apr 11, 2025 | 93.00 US Dollars (per Child, per Day in a 2 Bedroom) |
Jan 03, 2025 - Apr 11, 2025 | 163.00 US Dollars (per Adult, per Day in a Studio) |
Jan 03, 2025 - Apr 11, 2025 | 93.00 US Dollars (per Child, per Day in a Studio) |
Apr 12, 2025 - Apr 20, 2025 | 172.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Apr 12, 2025 - Apr 20, 2025 | 97.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Apr 12, 2025 - Apr 20, 2025 | 172.00 US Dollars (per Adult, per Day in a 2 Bedroom) |
Apr 12, 2025 - Apr 20, 2025 | 97.00 US Dollars (per Child, per Day in a 2 Bedroom) |
Apr 12, 2025 - Apr 20, 2025 | 172.00 US Dollars (per Adult, per Day in a Studio) |
Apr 12, 2025 - Apr 20, 2025 | 97.00 US Dollars (per Child, per Day in a Studio) |
Apr 21, 2025 - Jun 29, 2025 | 150.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Apr 21, 2025 - Jun 29, 2025 | 89.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Apr 21, 2025 - Jun 29, 2025 | 150.00 US Dollars (per Adult, per Day in a 2 Bedroom) |
Apr 21, 2025 - Jun 29, 2025 | 89.00 US Dollars (per Child, per Day in a 2 Bedroom) |
Apr 21, 2025 - Jun 29, 2025 | 150.00 US Dollars (per Adult, per Day in a Studio) |
Apr 21, 2025 - Jun 29, 2025 | 89.00 US Dollars (per Child, per Day in a Studio) |
Jun 30, 2025 - Aug 11, 2025 | 163.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Jun 30, 2025 - Aug 11, 2025 | 93.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Jun 30, 2025 - Aug 11, 2025 | 163.00 US Dollars (per Adult, per Day in a 2 Bedroom) |
Jun 30, 2025 - Aug 11, 2025 | 93.00 US Dollars (per Child, per Day in a 2 Bedroom) |
Jun 30, 2025 - Aug 11, 2025 | 163.00 US Dollars (per Adult, per Day in a Studio) |
Jun 30, 2025 - Aug 11, 2025 | 93.00 US Dollars (per Child, per Day in a Studio) |
Aug 12, 2025 - Nov 17, 2025 | 150.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Aug 12, 2025 - Nov 17, 2025 | 89.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Aug 12, 2025 - Nov 17, 2025 | 150.00 US Dollars (per Adult, per Day in a 2 Bedroom) |
Aug 12, 2025 - Nov 17, 2025 | 89.00 US Dollars (per Child, per Day in a 2 Bedroom) |
Aug 12, 2025 - Nov 17, 2025 | 150.00 US Dollars (per Adult, per Day in a Studio) |
Aug 12, 2025 - Nov 17, 2025 | 89.00 US Dollars (per Child, per Day in a Studio) |
Nov 18, 2025 - Nov 30, 2025 | 163.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Nov 18, 2025 - Nov 30, 2025 | 93.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Nov 18, 2025 - Nov 30, 2025 | 163.00 US Dollars (per Adult, per Day in a 2 Bedroom) |
Nov 18, 2025 - Nov 30, 2025 | 93.00 US Dollars (per Child, per Day in a 2 Bedroom) |
Nov 18, 2025 - Nov 30, 2025 | 163.00 US Dollars (per Adult, per Day in a Studio) |
Nov 18, 2025 - Nov 30, 2025 | 93.00 US Dollars (per Child, per Day in a Studio) |
Dec 01, 2025 - Dec 18, 2025 | 150.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Dec 01, 2025 - Dec 18, 2025 | 89.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Dec 01, 2025 - Dec 18, 2025 | 150.00 US Dollars (per Adult, per Day in a 2 Bedroom) |
Dec 01, 2025 - Dec 18, 2025 | 89.00 US Dollars (per Child, per Day in a 2 Bedroom) |
Dec 01, 2025 - Dec 18, 2025 | 150.00 US Dollars (per Adult, per Day in a Studio) |
Dec 01, 2025 - Dec 18, 2025 | 89.00 US Dollars (per Child, per Day in a Studio) |
Dec 19, 2025 - Jan 04, 2026 | 172.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Dec 19, 2025 - Jan 04, 2026 | 97.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Dec 19, 2025 - Jan 04, 2026 | 172.00 US Dollars (per Adult, per Day in a 2 Bedroom) |
Dec 19, 2025 - Jan 04, 2026 | 97.00 US Dollars (per Child, per Day in a 2 Bedroom) |
Dec 19, 2025 - Jan 04, 2026 | 172.00 US Dollars (per Adult, per Day in a Studio) |
Dec 19, 2025 - Jan 04, 2026 | 97.00 US Dollars (per Child, per Day in a Studio) |
Fees, terms and conditions of packages covered by an all-inclusive fee are based on check-in day, determined solely by the resort, and are subject to change at any time.
See Applicable Fees for more information on any applicable Resort Fees.
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Sunset Marina Resort & Yacht Club
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Pamper yourself with a relaxing spa treatment
- Resort Select a Resort Sunset Royal Sunset Marina Hacienda Tres Rios Sunset Fishermen
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Welcome to our new virtual tour!
Enjoy a virtual tour to Sunset Marina Resort & Yacht Club on your device. Explore our amazing facilities! Start the tour!
Virtual Tour
*For Members only
** At Sunset Royal
($) Additional charge applies
**At Ocean Spa Hotel
Download weekly program
Our Hotest Deals
Studio Suite
- Maximum capacity: 4 persons/Privacy 2
- One double bed
- Balcony or terrace with view of lagoon or boulevard
Services & Amenities
- Electronic laptop size Safe Box
- Flat Screen with cable TV
- Iron and Ironing Board
- Coffee Maker
- Daily Housekeeping Service
- Vanity Mirror
- Sunset Amenities
- Kitchenette
- Room service (7:00 am – 10:30 pm)
One Bedroom Suite
For Members Only
- Maximum capacity: 6 persons/Privacy 4
- One king-size bed
- One double sofa bed
- Two bathrooms
- Jacuzzi (available in most rooms)
- Balcony or terrace
Two Bedroom Suite
- Maximum capacity: 8 persons/Privacy 6
- One King-size bed
Standard Room
- One king-size or two full-size beds
- Terrace or balcony with ocean, pool or garden view
- Maximum capacity: 2 to 4 people
- 452 square feet
Services & Amenities
- Safe Deposit Box
- Hair dryer,
- In-room Jacuzzi
- Hydrotherapy Shower
- Bathrobes and Slippers
- Aromatherapy
- Meditation Bench
Culinary Experience
***Kids, Vegetarian and gluten-free menus available
Location & Contacts
- SUNSET MARINA RESORT & YACHT CLUB
- Blvd. Kukulcan Km. 5.8 Zona Hotelera,
- C.P. 77500, Cancun
- Q. ROO, Mexico.
- Hotel: +52 (998) 89 1 4500
- Reservations
- USA 1 800 494 9173
- México 01 800 262 9268
- Phone +52 (998) 287 4115
- PRIVACY NOTICE
Privacy Policy
I. Responsible for the protection of your personal data.
Promotora Sunset Beach Club S.A. de C.V. hereinafter referred as Promotora Sunset , with address in Boulevard Kukulcán, kilometer 10 Apple 51, Lote 13-B Zona Hotelera, Zip Code 77500, Cancún Quintana Roo México, is responsible for the collection and use of the personal data required from the vacational member club, in terms of the rules established by the Mexican Federal Law for Data Protection of Private Individuals (Ley Federal de Protección de Datos Personales en Posesión de los Particulares LFPDPPP) as well in the provisions of the articles 1º, 3º and 5º of the General Data Protection Regulation (EU) 2016/679 (GDPR) .
II. Data collected and use of the information requested from our customers.
Personal data collected through physical formats in hotels, by telephone, or by electronic means (online) through our websites, will be used to begin, administer and maintain the services offered to our vacational members club.
a) General Data
The general data requested in our forms such as: name, gender, signature, home address, phone number, cell phone number, e-mail, date of birth, job, home city, economic dependents, country, national identity document or passport will be used for the following essential purposes:
- Begin providing services that customers contract with the company;
- To upload our vacational member club ´s information into our systems and database to provide and administer the services contracted
- To create our vacational member clubs ´electronic and paper files;
- Carry out the verification of your personal data collected by our Call Center;
- To comply with the different laws that regulate our services and activities;
- To deal with complaints and inquiries, and to provide our customers with information related to travel reservations or cancellations received by our Call Center;
- To confirm, verify, correct and update the personal data;
- Carry out the sign of the contract;
- To administrate your personal data in the sales room and contracting Area;
- To charge for our services and for the collection efforts with respect to receivables that are not paid when due;
- To charge for services and programs paid electronically with a credit card;
- To charge any additional expenses or fees for extra services contracted, and;
- To properly identify our clients as vacational members club or guests.
Additionally, this information can be used for the following non-essential purposes:
- a) To send our vacational member club offers, discounts, special fees and other benefits;
- b) To improve our holiday offer by sending your information to our business partners;
- c) For statistical purposes; and,
- d) For promotional and marketing purposes.
b) Financial and Patrimonial Assets Data
The financial and patrimonial data collected such as credit card number, bank account, monthly income and additional incomes, will be used to analyze the financial profile of our vacational members club and customers in order to grant them access to promotions and programs based on their economic characteristics. Furthermore additional information may be required in compliance of Mexican Federal Law to prevent money laundering (Lay Federal para la Prevención e Identificación de Operacions con Recursos de Procedencia lícita LFPIORPI).
According to Mexican Privacy Law, is required to obtain express consent of guests and customers in order to use and process their financial and patrimonial assets data for the different purposes and uses described above. Therefore in compliance with the law, we will request your express authorization in written at the moment of the data collection, informing you the legal consequences of their decision to grant it or not.
III. Data transfer.
The personal data collected by “ Promotora Sunset ” can be transferred to companies that help provide some of the goods and services requested by our customers, which is necessary to comply with the provision of services that are contracted, and also can be transferred to companies who elaborate profiles and consumer trends for our vacational members club, therefore it will not be necessary to have the express consent of the owner of the data for this transfer in accordance to Article 37, Section VII of the LFPDPPP, as well as the provision contained in Article 49 of the GDPR.
Except for the cases indicated above, and unless one of the assumptions contained in Article 37 of the LFPDPPP and 49 of the GDPR is updated, the data provided by our visitors, partners, guests, vacational members club and referred visitors will not be transferred under any circumstances.
IV. Use of images.
Moreover, “ Promotora Sunset ” may use, print, reproduce and publish any captured image(s) of partners vacational members club, guests, beneficiaries and people referred in print, electronic media (blogs, private social networks such as Facebook, website) , in all its manifestations, its interpretations or executions, its editions, its phonograms or videograms, and in its broadcasts, in order to document journalistically and communicate information related to events that are celebrated, such as delivery of awards and rewards, be the images captured by “ Promotora Sunset ” itself or through external suppliers hired for these activities.
When any image of any guest, partners, family member, client, partner or referral is going to be used for advertising purposes, this situation will be notified to the owners, and their express consent will be required in a specific format, to indicate whether they accept the treatment of the images for these purposes.
Secondary Purposes
The information that we collect from our guests, members and customers may be used for advertising, marketing and/or market research, according to the relationship existing between them and “ Promotora Sunset ”. When “ Promotora Sunset ” pretends to use the images for these purposes, the company will request your express authorization in written before its use.
V. Restrictions on the use or disclosure of personal data.
In Accordance to the articles 16 section III of the LFPDPPP and article 18 of the GDPR , those who wish to limit the use and disclosure of their personal data, or who no longer wish to receive communications regarding the non-essential purposes detailed in this privacy notice, may at any time sign up for the “do not call list” (known by its Spanish acronym REPEP), which is administered by the Bureau of Consumer Protection (PROFECO). For more information visit http://rpc.profeco.gob.mx/ ; or, send an email to the address [email protected] requesting stop being contacted for these purposes.
VI. Rights of access, rectification, cancellation and opposition, and withdrawal of consent.
As stated in the LFPDPPP as of January 6, 2012, as well as in Articles 15, 16, 17, 18 of the GDPR, the holders of personal data collected by “ Promotora Sunset ” may request to access, correct, cancel (should this be legally appropriate) and oppose the use of their personal data, as well as to withdraw their consent. To exercise these rights, you must follow this procedure:
1) Send an email to our Privacy Officer at [email protected] to request the application document for the exercise of rights to access, correct, cancel and oppose, which must be filled out with your full name, your legal or commercial relationship with “ Promotora Sunset ” the type of right you wish to exercise, accurately identifying the data for which you request to access, correct, cancel or oppose, or those for which you decide to withdraw your consent, attaching any of the official identification documents (valid passport or current immigration document), in order to prove the identity with which the request is made.
2) In the case of personal data whose holders are minors or incapable persons, this request must be made by the person who legally represents the rights of the minor or incapable person, either through the accreditation of parental rights; or through his/her legally appointed guardian or tutor.
3) Holders must complete the application for the exercise of the aforementioned rights and may attach all the documents that are relevant to their request. For correction applications, it will be necessary to precisely specify the changes to be created, including the documentation that supports the origin of the request.
4) Applications for the exercise of these rights must be submitted during working hours and on business days in accordance with the Federal Law of Administrative Procedure.
5) The request must be sent to the email address mentioned in numeral 1) and an acknowledgment of receipt will be sent with the corresponding date of receipt. Should the application not fulfill the legal requirements, we will contact the holder within five (5) business days to ask to amend the application for up to ten (10) business days. Otherwise, the application will be considered as not submitted.
6) In the event that the request has been sent on Friday or on a non-business day, it may be received on the following business day after it was sent.
7) The request will be answered via email within a period of twenty (20) business days from the date of receipt. This period may be extended for twenty (20) additional business days when there are adequate reasons, and this situation will be notified to the holder under the terms of the provisions of Article 97 of the LFPDPPP Regulations.
8) In the event that the request is made in accordance with the LFPDPPP and other current regulations, access will be granted, the data will be corrected or canceled, the right of opposition will be effective or the consent will be revoked, within fifteen (15) business days following the date on which the request was answered. This period may be extended for fifteen (15) additional days for adequate reasons, and this situation will be notified to the holder under the terms of the provisions of Article 97 of the LFPDPPP Regulations.
9) In all cases where the request is appropriate, in accordance with the terms of Articles 32, 33, 34 and 35 of the LFPDPPP, the data will be sent free of charge through the holder’s email address for said purpose. In case the information should be required to be sent through another form of delivery, payment must be made for the cost of shipping and/or the cost of reproduction of copies or other formats that may be incurred.
VII. Online data management.
This section describes the use of your personal data in the following websites: - www.sunsetworldresorts.com
Online Privacy Policy
Our policy regarding the information related to the use of our websites is described below. You should review this Privacy Policy regularly because it may change at any time at our discretion.
When you access “Promotora Sunset” website, we register your IP address (which is usually temporary and is assigned by your internet service provider when you log in), as well as the type of operating system and browser you use. In addition, we can trace the pages of the site you are visiting. The information we collect is used to improve our website’s user experience, and the whole process takes place without any knowledge of your name or any other information that will allow us to identify you. While visiting any “Yucatán Holidays” website, your navigation is anonymous unless you decide to identify yourself to us.
“Promotora Sunset” does not require that you provide personal data to use any of our websites, unless it is necessary. Some applications may require you to disclose any personal information, our contact forms may require your email address to register and answer your comments, requests, questions or suggestions, and contact you if necessary. On these forms, we will not require your name, financial or property data, and/or sensitive data. Any disclosure of this information is your responsibility. Regardless of the above, if you voluntarily provide any of this information, “Promotora Sunset” assures it will be used with strict confidentiality.
Cookies : A cookie is information that an Internet portal sends to your computer, which is stored on your hard drive. The next time you visit our site, we may use the information stored in the cookie to facilitate the use of our website. A cookie does not allow us to know your personal identity unless you explicitly choose to provide it. Most cookies expire after a period of time or can be deleted by you at any time. Also you can configure your browser to notify you when you receive a cookie so you can accept or reject it.
Social Networks
The data and information posted by the users of our social media is published on their own account and is subject to the terms and conditions established by the social media provider. “Promotora Sunset” will use this information to answer the requests and questions asked by the users and to contact them in case they request it.
The contact data of the users who request information about travel packages, tours and other services will be shared with our Customer Service Center to give them a personalized attention by email or phone. The information provided by those users who decide to participate in our contests will be used to contact them in case they win, and their image may be published.
Data Portability
In Accordance with the article 20 of the GDPR , you have the right to transfer your personal data to another supplier or controller without hindrance from the controller to which the personal data have been provided as long as the legal processing oy your data has been carried out by automated means. Promotora Sunset , ensures the most strict confidentiality and security to carry out the data transfer.
VIII. Complaints regarding the use of your personal data.
If you believe that your rights regarding the protection of your personal data have been violated by any conduct, act or omission regarding the attention of your requests or in the use of your personal data, you can submit a complaint with the National Institute for Access to Information and Data Protection (INAI) , for more information visit www.inai.org.mx .
IX. More Information – Privacy Office.
If you have any questions regarding the content, interpretation or scope of this Privacy Notice, or need more information regarding the use of your personal data, please contact us through our Privacy Officer , at the following email address [email protected]
This Privacy Notice is effective from January 1st of 2012 and may be modified on a discretionary basis by “ Promotora Sunset ”, under the terms of the LFPDPPP and its regulations, any amendment will be communicated by posting the new Privacy Notice in any of our website listed in the VII section of this Privacy Note.
Last Updated: June 1st 2020
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PROMOTORA CANCUN SHARE
Privacy Notice Memberships
Promotora Cancún Share, S.A. de C.V. hereinafter referred as Cancún Share , with address in Boulevard Kukulcán, kilometer 10 Apple 51, Lote 13-B Zona Hotelera, Zip Code 77500, Cancún Quintana Roo México, is responsible for the collection and use of the personal data required from the vacational member club, in terms of the rules established by the Mexican Federal Law for Data Protection of Private Individuals (Ley Federal de Protección de Datos Personales en Posesión de los Particulares LFPDPPP) as well in the provisions of the articles 1º, 3º and 5º of the General Data Protection Regulation (EU) 2016/679 (GDPR).
II. Data collected and use of the information requested.
The general data requested in these forms such as: name, date of birth, national identity document or passport collected in the application for financing, and requested in the authorization of the amounts that will be charged to the credit card and for the signing of the promissory note, is and will be used for: (i) register you as a vacational member club; (ii) for process your application in order to purchase the membership; (iii) for the signing and formalization of the funding contract; (iv) for the administration of the contract signed and the collection efforts with respect to receivables that are not paid when due; and, (v) for the compliance of all governing laws and to maintain a communication channel with the clients.
- Financial and Patrimonial Assets Data
The financial data and information related to the patrimonial assets of the applicant collected such as: real property, personal property, monthly housing payments, monthly income, annual salary, additional income, source of the additional income, total household income, credit card number, expiration date and security number will be used for: (i) process your application in order to acquire financing; (ii) for the charges of the membership fees; (iii) for the management of the contract signed. Furthermore, additional financial data and information related to the patrimonial assets of the clients may be required in compliance of Mexican Federal Law to prevent money laundering (Ley Federal para la Prevención e Identificación de Operaciones con Recursos de Procedencia Ilícita LFPIORPI).
III. Express consent for the use of Financial and Patrimonial Assets Data.
According to article 8 of the LFPDPPP , Cancún Share required to obtain express consent of the applicants in order to use and process their financial and patrimonial assets data for the different purposes and uses described above. Therefore, in compliance with the law, we request your authorization for the management of this information in the following clause, on the understanding that if you refuse to give it, Cancún Share will be unable to proceed with the authorization of your application for financing.
______ (Yes) I consent to Cancún Share collecting and using my personal financial and patrimonial assets data as described in numeral II of this Privacy Notice.
______ (No) I don’t consent to Cancún Share collecting and using my personal financial and patrimonial assets data as described in numeral II of this Privacy Notice.
Your personal data can also be shared with service providers that support Cancún Share in the administration and execution of the contracts signed with the accredited customers. For these data transferences, your consent it’s not required by law, according to article 37, section VII, of the LFPDPPP . Except for the cases cited above, the personal data provided by our customers will not be transferred to any other party or company unless the data transfer is required by law under the provisions stated by article 37 of the LFPDPPP .
If you have any questions regarding to the content, interpretation or scope of this Privacy Notice, or you need more information regarding the use of your personal data, you can have access to Cancún Share full Privacy Notice by sending an e-mail to: [email protected]
Name and Signature _____________________________
Date _____________________________
DESARROLLADORA SUNSET DE OCCIDENTE
Desarrolladora Sunset de Occidente S.A. de C.V. hereinafter referred as Desarrolladora Sunset , with address in Boulevard Kukulcán, kilometer 10 Apple 51, Lote 13-B Zona Hotelera, Zip Code 77500, Cancún Quintana Roo México, is responsible for the collection and use of the personal data required from the vacational member club, in terms of the rules established by the Mexican Federal Law for Data Protection of Private Individuals (Ley Federal de Protección de Datos Personales en Posesión de los Particulares LFPDPPP) as well in the provisions of the articles 1º, 3º and 5º of the General Data Protection Regulation (EU) 2016/679 (GDPR).
The general data requested in these forms such as: name, date of birth, national identity document or passport collected in the application for financing, and requested in the authorization of the amounts that will be charged to the credit card and for the signing of the promissory note, is and will be used for: (i) register you as a vacational member club; (ii) for process your application in order to purchase the membership; (iii) for the signing and formalization of the funding contract; (iv) for the administration of the contract signed and the collection efforts with respect to receivables that are not paid when due; and, (v) for the compliance of all governing laws and to maintain a communication channel with the clients.
According to article 8 of the LFPDPPP , Desarrolladora Sunset required to obtain express consent of the applicants in order to use and process their financial and patrimonial assets data for the different purposes and uses described above. Therefore in compliance with the law, we request your authorization for the management of this information in the following clause, on the understanding that if you refuse to give it, Desarrolladora Sunset will be unable to proceed with the authorization of your application for financing.
______ (Yes) I consent to Desarrolladora Sunset collecting and using my personal financial and patrimonial assets data as described in numeral II of this Privacy Notice.
______ (No) I don’t consent to Desarrolladora Sunset collecting and using my personal financial and patrimonial assets data as described in numeral II of this Privacy Notice.
Your personal data can also be shared with service providers that support Desarrolladora Sunset in the administration and execution of the contracts signed with the accredited customers. For these data transferences, your consent it’s not required by law, according to article 37, section VII, of the LFPDPPP . With the exception of the cases cited above, the personal data provided by our customers will not be transferred to any other party or company unless the data transfer is required by law under the provisions stated by article 37 of the LFPDPPP .
If you have any questions regarding to the content, interpretation or scope of this Privacy Notice, or you need more information regarding the use of your personal data, you can have access to Desarrolladora Sunset full Privacy Notice by sending an e-mail to: [email protected]
This section describes the use of your personal data in the following websites: – www.sunsetworldresorts.com
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Naviera Dorada S.A. de C.V. hereinafter referred as “Sunset Admiral Yacht Club Y Marina”, with address in Boulevard Kukulcán Kilómetro 5.8 MZ-37 LT-18 SECC-C, Zona Hotelera, CP 77500, Cancún, Quintana Roo, Mexico, is responsible for the collection and use of the personal data required from customers, in terms of the rules established by the Mexican Federal Law for Data Protection of Private Individuals (Ley Federal de Protección de Datos Personales en Posesión de los Particulares – LFPDPPP ) as well in the rules established by articles 1, 3 and 5 of the General Data Protection Regulation (EU) 2016/679 (GDPR).
In accordance with the rules established by LFPDPP and GDPR, we inform you that the personal data collected through our formats, by telephone or by electronic means (online) through our website, such as: name, phone number, email, home city, country, the national identity document, passport or the national voting card issued by National Electoral Institute (INE), will be used for the following essential purposes:
i. Provide and administrate the services contracted by our customers (rent of yachts, fishing boats and water scooters); ii. To lease stay spaces for vessels. iii. Register their information in our systems and databases; iv. To comply with the different laws that regulate our services and activities; v. To confirm, verify, correct and update their personal data; vi. To hire the insurance policies required by law; vii. To administrate the reservations requested by our customers; viii. To charge for our services and for the collection efforts with respect to receivables that are not paid when due; ix. To charge for services and programs paid electronically with a credit card; x. To charge any additional expenses or fees for extra services contracted, and;
a) To send customers: offers, discounts, special fees and other benefits; b) For statistical purposes; and, c) For promotional and marketing purposes.
The financial and patrimonial data collected such as insurance policy and vessel invoice, will be used to sign the lease contract of stay spaces for vessels. According to Mexican Privacy Law, is required to obtain express consent of customers in order to use and process their financial and patrimonial assets data for the different purposes and uses described above. Therefore in compliance with the law, we will request your express authorization in written at the moment of the data collection, informing you the legal consequences of their decision to grant it or not.
The personal data collected by “Sunset Admiral Yacht Club Y Marina” can be transferred to companies that help provide some of the goods and services requested by our customers, which is necessary to comply with the provision of services that are contracted, so this information will be send to these providers in compliance with the provisions stated in article 37, section VII of the LFPDPPP, as well as the provision contained in article 49 of the GDPR.
Except for the cases indicated above, and unless the conditions set by articles 37 of the LFPDPPP and 49 of the GDPR are being materialized, the data provided by our customers will not be transferred under any circumstances.
IV. Restrictions on the use or disclosure of personal data
In Accordance to the articles 16 section III of the LFPDPPP and article 18 of the GDPR , those who wish to limit the use and disclosure of their personal data, or who no longer wish to receive communications regarding the non-essential purposes detailed in this privacy notice, must send an email to the adress: [email protected] requesting stop being contacted for these purposes.
V. Withdrawal of consent and rights of Access, Rectification, Cancellation and Opposition.
As stated in the LFPDPPP as of January 6, 2012, as well as in Articles 15, 16, 17, 18 of the GDPR, the owners of personal data collected by “Sunset Admiral Yacht Club Y Marina” may request: access, correction, cancellation (should this be legally appropriate) and opposition of the use of their personal data, as well as to withdraw their consent. To exercise these rights, they must follow this procedure:
1) They must send an application by email to our Privacy Office at [email protected] stating the right they want to exercise: access, correction, cancellation and/or opposition, which must indicate their full name, the legal or commercial relationship with “Sunset Admiral Yacht Club Y Marina” the type of right they wish to exercise, accurately identifying the data for which they request access, correction, cancellation or opposition, or those for which they decide to withdraw their consent, attaching any of the official identification documents (valid passport or current immigration document), in order to prove their identity
2) In the case of personal data whose owners are underage or people that cannot legally give consent themselves, this request must be made by the person who legally represents their rights, either through the accreditation of parental rights; or through his/her legally appointed guardian or tutor.
3) Data owners must send their application for the exercise of the aforementioned rights and may attach all the documents that are relevant to their request. For correction applications, it will be necessary to precisely specify the changes requested, including the documentation that supports their claim.
8) In the event that the request is made in accordance with the LFPDPPP and other current regulations, access will be granted, the data will be corrected or canceled, the right of opposition will be effective or the consent will be revoked, within fifteen (15) business days following the date on which the request was answered. This period may be extended for fifteen (15) additional days for adequate reasons, and this situation will be notified to the holder under the terms of the provisions of Article 97 of the LFPDPPP Regulations. 9) In all cases where the request is appropriate, in accordance with the terms of Articles 32, 33, 34 and 35 of the LFPDPPP, the data will be sent free of charge through the holder’s email address for said purpose. In case the information should be required to be sent through another form of delivery, payment must be made for the cost of shipping and/or the cost of reproduction of copies or other formats that may be incurred.
VI. Online data management
This section describes the use of your personal data in the following website: https://www.sunsetworldresorts.com/experiences/sunset-admiral/
Our policy regarding the information related to the use of our website is described below. You should review this Privacy Policy regularly because it may change at any time at our discretion.
When you access to “Sunset Admiral Yacht Club Y Marina” website, we register your IP address (which is usually temporary and is assigned by your internet service provider when you log in), as well as the type of operating system and browser you use. In addition, we can trace the pages of the site you are visiting. The information we collect is used to improve our website’s user experience, and the whole process takes place without any knowledge of your name or any other information that will allow us to identify you. While visiting “Sunset Admiral Yacht Club Y Marina” website, your navigation is anonymous unless you decide to identify yourself to us.
“Sunset Admiral Yacht Club Y Marina” does not require that you provide personal data to use our website, unless it is necessary. Some applications may require you to disclose any personal information, our contact forms may require your email address to register and answer your comments, requests, questions or suggestions, and contact you if necessary. On these forms, we will not require your name, financial or property data, and/or sensitive data. Any disclosure of this information is your responsibility. Regardless of the above, if you voluntarily provide any of this information, “Sunset Admiral Yacht Club Y Marina” assures it will be used with strict confidentiality.
A cookie is information that an internet portal sends to your computer and is stored on your hard drive. The next time you visit our site, we may use the information stored in the cookie to facilitate the use of our websites. A cookie does not allow us to know your personal identity unless you explicitly choose to provide it. Most cookies expire after a short period of time or can be deleted by you at any time. Also, you can configure your browser to notify you when you receive a cookie so you can accept or reject it.
The personal data and information posted by the users of our social media is published on their own account and is subject to the terms and conditions established by the social media provider. “Sunset Admiral Yacht Club Y Marina” will use this information to answer the requests and questions asked by the users and to contact them in case they request it.
In Accordance with article 20 of the GDPR, you have the right to transfer your personal data to another supplier or controller without hindrance from the controller to which the personal data has been provided as long as the legal processing of your data has been carried out by automated means. “Sunset Admiral Yacht Club Y Marina”, ensures the strictest confidentiality and security to carry out the data transfer.
VII. Complaints regarding the use of your personal data.
If you believe that your rights regarding the protection of your personal data have been violated by any conduct, act or omission regarding the attention of your requests or in the use of your personal data, you can submit a complaint with the National Institute for Access to Information and Data Protection (INAI). For more information you can visit the website: www.inai.org.mx .
VIII. More Information – Privacy Office.
If you have any questions regarding the content, interpretation or scope of this Privacy Notice, if you need more information regarding the use of your personal data, please contact us through our Privacy Officer at the following email address: [email protected]
This Privacy Notice is effective from January 1st of 2012 and may be modified on a discretionary basis by “Sunset Admiral Yacht Club Y Marina”, under the terms of the LFPDPPP and its regulations, if you have any questions regarding to the content, interpretation or scope of this Privacy Notice, or you need more information regarding the use of your personal data, please contact our Privacy Office.
Last Updated: October 1st, 2020
Please complete the form with your request for spa treatment and we will contact you do confirm availability.
Privacy Notice
Hotelera Malecón S.A. de C.V. hereinafter Sunset Marina Resort & Yacht Club , with address in Boulevard Kukulkan, kilometer 10, MZ 51, Lot 13-B, Hotel Zone, Zip Code 77500, Cancun, Quintana Roo, Mexico, is responsible for the collection and use of the personal data required from the customers, visitors and members of the vacation club, in terms of the rules established by article 3, section XIV of the Mexican Federal Law for Data Protection of Private Individuals (Ley Federal de Protección de Datos Personales en Posesión de los Particulares LFPDPPP) as well in the rules established by articles 1º, 3º and 5º of the General Data Protection Regulation (EU) 2016/679 (GDPR) .
II. Data collected, and use of the information requested from our customers.
We inform you that the personal data collected through our formats, by telephone or by electronic means (online) and through our website will be used to provide our services and to send to our customers, visitors, and members of the vacation club: discounts, offers and promotions. The rules for the personal information management are described in the following section:
The general personal data collected through our formats such as: name, gender, signature, home address, phone number, cell phone number, e-mail, date of birth, job, home city, number of children, economic dependents, country, national identity document or passport will be used for the following essential purposes :
i.Provide and administrate the services contracted by our customers. ii. Register their information in our systems and databases. iii.Check-In and Check-out process. iv.Comply with the laws that govern our activities. v.Customer service, including providing information of our services, transportation, reservations, doubts, complaints, and cancellations received through our Call Center. vi.To confirm, verify, correct, and update their personal data. vii.To administrate the reservations requested by our customers (all inclusive, European plan and day pass). viii.To register the reservations requested by our clients. ix.To charge for our services and for the collection efforts with respect to receivables that are not paid when due. x.To charge for services and programs paid electronically with a credit card. xi.To charge any additional expenses or fees for extra services contracted. xii.To charge any additional expenses or fees for extra services contracted.
Additionally, this information can be used for the following secondary (non-essential) purposes:
a) To send our customers offers, discounts, special fees and other benefits; b)For our wedding, banquets, and honeymoon services. c)For Sunset Spa Services. d)For babysitting services e)For our gym services. f)For medical attention if it is required. g)For our restaurant and bar services. h)For currency exchange. i)For transportation services. j)For statistics of our services. k)For promotional and marketing purposes.
The financial and patrimonial data collected such as credit card number, card security code, card expiration date, bank account, will be used to purchase our vacation packages, to purchase our wedding services, make reservations, to administrate our European Plan and analyze the financial profile of our guests and customers in order to grant them access to promotions and programs based on their economic characteristics. Furthermore, additional financial data and information related to the patrimonial assets of the clients may be required in compliance of Mexican federal law to prevent money laundering (Ley Federal para la Prevención e Identificación de Operaciones con Recursos de Procedencia Ilícita LFPIORPI). According to Mexican Privacy Law, is required to obtain express consent of guests and customers in order to use and process their financial and patrimonial assets data for the different purposes and uses described above. Therefore, in compliance with the law, we will request your express authorization in written at the moment of the data collection.
c) Sensitive Data
The sensitive data collected in our health questionnaire such as health conditions (allergies, hearth diseases, blood pressure, diabetes, cancer, epilepsy, dermatologic problems), will be used to evaluate your health to determine that you have the physical conditions required for the services offered by the SPA, for the babysitting services and for medical attention if it’s required in case of emergency during our services.
According to Mexican Privacy Law (LFPDPPP) article 9º and the provisions established by article 9 (2.a) of the GDPR is required to obtain express consent of guests and customers to collect and process their sensitive personal data for the different purposes and uses described above. Therefore, in compliance with these regulations, we will request your express authorization in written at the moment of the data collection.
The personal data collected by Sunset Marina Resort & Yacht Club can be transfer to companies that help it to provide some of the services requested by its customers, associates, and visitors. These data transfer is necessary to comply with the services contracted by the clients and therefore express consent is not necessary for these transferences according to article 37, section VII of the Mexican Privacy Law and article 44 of the GDPR.
Except for the cases indicated above, and unless the conditions set by articles 37 of the LFPDPPP and 49 of the GDPR are being materialized, the data provided by our customers will not be transferred under any other circumstances.
In order to document and journalistically communicate information about the activities and events held throughout the year in the resort, as well as news Sunset Marina Resort & Yacht Club can use, print, reproduce and publish the images of our guests, visitors, members of the vacation club and customers and their friends or family that attend to our events and activities: in print or electronic media (website, social networks, blogs, Apps), newsletters, publications, photographic memories, in all its forms and expressions, performances, editions, phonograms, video and emissions for the purposes stated above.
The images collected form guests, members of the vacation club, and customers may be used for advertising, marketing and/or market research. When Sunset Marina Resort & Yacht Club intends to use these images for these purposes, the resort will request their express authorization in written before its use.
In Accordance to the articles 16 section III of the LFPDPPP and 18 of the GDPR , those who wish to limit the use and disclosure of their personal data, or who no longer wish to receive communications regarding the non-essential (secondary) purposes detailed in this privacy notice, must send an email to the adress: [email protected] requesting stop being contacted for these purposes.
As stated in the LFPDPPP as of January 6, 2012, as well as in articles 15, 16, 17, 18 of the GDPR, the owners of personal data collected by Sunset Marina Resort & Yacht Club may request: access, correction, cancellation (should this be legally appropriate) and opposition of the use of their personal data, as well as to withdraw their consent. To exercise these rights, they must follow this procedure:
1)Send an application by email to our Privacy Office at [email protected] stating the right they want to exercise: access, rectification, cancellation and/or opposition, which must indicate their full name, the legal or commercial relationship with Sunset Marina Resort & Yacht Club , the type of right they wish to exercise, accurately identifying the data for which they request access, correction, cancellation or opposition, or those for which they decide to withdraw their consent, attaching any of the official identification documents (valid passport or current immigration document), in order to prove their identity. 2)In the case of personal data whose owners are underage or people that cannot legally give consent by themselves, this request must be made by the person who legally represents their rights, either through the accreditation of parental rights; or through his/her legally appointed guardian or tutor. 3) Data owners must send their application for the exercise of the rights and may attach all the documents that are relevant to their request. For correction applications, it will be necessary to precisely specify the changes requested, including the documentation that supports their claim 4)Applications for the exercise of these rights must be submitted during working hours and on business days in accordance with the Federal Law of Administrative Procedure. 5)The request must be sent to the email address mentioned in numeral 1 and an acknowledgment of receipt will be sent with the corresponding date of receipt. Should the application not fulfill the legal requirements, we will contact the data holder within five (5) business days to ask to amend the application for up to ten (10) business days. Otherwise, the application will be considered as not submitted. 6)If the request has been sent on Friday or on a non-business day, it may be received on the following business day after it was sent. 7) The request will be answered via email within a period of twenty (20) business days from the date of receipt. This period may be extended for twenty (20) additional business days when there are adequate reasons, and this situation will be notified to the data holder under the terms of the provisions of Article 97 of the RLFPDPPP 8)If the request is made in accordance with the LFPDPPP and other current regulations, access will be granted, the data will be corrected or canceled, the right of opposition will be effective, or the consent will be revoked, within fifteen (15) business days following the date on which the request was answered. This period may be extended for fifteen (15) additional days for adequate reasons, and this situation will be notified to the data holder under the terms of the provisions of Article 97 of the RLFPDPPP. 9)In all cases where the request is appropriate, in accordance with the terms of Articles 32, 33, 34 and 35 of the LFPDPPP, the data will be sent free of charge through the data holder’s email address for said purpose. In case the information should be required to be sent through another form of delivery, payment must be made for the cost of shipping and/or the cost of reproduction of copies or other formats that may be incurred.
This section describes the use of your personal data in the following website:
- http://www.sunsetworldresorts.com/resorts/sunset-marina-resort-yacht-club/
When you access to Sunset Marina Resort & Yacht Club website, we register your IP address (which is usually temporary and is assigned by your internet service provider when you log in), as well as the type of operating system and browser you use. In addition, we can trace the pages of the site you are visiting. The information we collect is used to improve our website’s user experience, and the whole process takes place without any knowledge of your name or any other information that will allow us to identify you. While visiting Sunset Marina Resort & Yacht Club website, your navigation is anonymous unless you decide to identify yourself.
Sunset Marina Resort & Yacht Club does not require that you provide personal data to use the website unless it’s necessary. Some applications may require you to disclose any personal information, our contact forms may require your email address to register and answer your comments, requests, questions, or suggestions, and contact you if necessary. In these forms, we will not require your financial or property data, and/or sensitive data. Any disclosure of this information is your responsibility. Regardless of the above, if you voluntarily provide any of this information, Sunset Marina Resort & Yacht Club assures it will be used with strict confidentiality.
Cookies: A cookie is information that an internet portal sends to your computer and is stored on your hard drive. The next time you visit the website, we may use the information stored in the cookie to facilitate the use of our internet portal (for example, passwords). A cookie does not allow us to know your personal identity unless you explicitly choose to provide it. Most cookies expire after a short period of time or can be deleted by you at any time. Also, you can configure your browser to notify you when you receive a cookie so you can accept or reject it.
Our website uses cookies to provide a personalized and secure experience to our users as well as to show them advertising related to their preferences. These cookies allow us to understand the behavior of our users on the site and improve it. If you decide to navigate our website, we understand that you consent to the processing of your personal data in accordance with “our online privacy policy” described in this Notice.
The personal data and information sent by inbox or posted by the users of our social networks profiles is published on their own account and is subjected to the terms and conditions established by the social network provider . Sunset Marina Resort & Yacht Club will use this information to answer the requests and questions asked by the users and to contact them in case they request it and for statistical purposes.
The contact data of the users that request information about travel packages, tours and other services will be shared with our Customer Service Center to give them a personalized attention by email or phone. The information provided by those users who decide to participate in our contests will be used to contact them in case they win, and their image may be published.
In Accordance with the article 20 of the GDPR , you have the right to transfer your personal data to another supplier or controller without hindrance from the controller to which the personal data have been provided if the legal processing of your data has been carried out by automated means. Sunset Marina Resort & Yacht Club ensures the strictest confidentiality and security to carry out the data transfer.
If you believe that your rights regarding the protection of your personal data have been breached by any conduct, act, or omission regarding the attention of your requests or in the use of your personal data, you can submit a complaint with the National Institute for Access to Information and Data Protection (INAI) . For more information you can visit the website: www.inai.org.mx .
If you have any questions regarding the content, interpretation or scope of this Privacy Notice, or if you need more information regarding the use of your personal data, please contact us through our Privacy Office at the following email address: [email protected]
This Privacy Notice will be in force since January 1º, of 2012 and may be updated by Sunset Marina Resort & Yacht Club , in terms of the GDPR and LFPDPPP and its regulations, by publishing a new version in our website.
Last Update: January 1 st , 2023
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Season Information |
Season | Dates | |
White | 02 Sep 24 | 30 Sep 24 |
Red | 30 Sep 24 | 02 Sep 25 |
White | 02 Sep 25 | 30 Sep 25 |
Red | 30 Sep 25 | 02 Sep 26 |
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